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Contact

Booking Conditions

BOOKING TERMS

1.    Booking requests shall be made by sending a complete Booking Form (in English) with all details of the client by fax (00373 277290) or by e-mail: incoming@travelpoint.md

2.     Booking for individual travellers (FIT) should include the following information: city, hotel, name of client, category of rooms, dates of arrival and departure or other requested services.

3.    Booking for groups should include the following information: city, hotel, standard of accommodation, number of tourists, dates of stay, itinerary, means of transportation, time of arrival and departure.

4.    All reservations are subject to availability. The Tour Operator is obliged to send a  written confirmation or refusal to the Tourist within 48 hours of a previewed booking for Individual booking, and within 4 days for group booking.

5.    If the payment is not received on time as per clause P.1. the Tour Operator may cancel the booking.

6.    The Tour Operator reserves the right to alter the travel services, which do not affect the confirmed standard of the trip. The Tour Operator will notify in writing and obtain binding acceptance of these changes from the Tourist before the tour/trip starts. 

7.    After making the payment of the total amount, the Tour Operator must send within 24 hours the vouchers and all travel documents, that the Tourist needs for the trip.

8.    For all the extra services provided by the hotel clients have to pay directly to the hotel on departure.